Customer Service Skills Training - 3C's Customer service skills programme focuses on communication skills and understanding different communication styles. 3C helps in overall image and success of the company by providing excellent customer service skills.3C's customer service skills adds value to the company and the customer.

Phipe Desktop Dialer - Phipe is an Automated Dialer that is integrated with Skype. Phipe is an effective communication tool for those operating a contact center, running a lead generation program with geographically distributed home based telemarketing executives, administering inbound calls for customer service management and those that are looking for inexpensive dialer systems.

http://www.socap.org/ - Society of Consumer Affairs Professionals - Customer Relationship Management - CRM - Customer Care - SOCAP - B2B

Outsourcing CRM - Read case studies and best practices focused on customer relationship management. Free case studies, free research, supplier directory, and more.